Privacy & Usage Policy

This Privacy Policy outlines the basis on which we handle any personal data — including, but not limited to, payment information and other data we collect from you, third parties, or that you provide to us (referred to as "Data") — while accessing or using our website www.Limbic.one or the Limbic mobile application (collectively referred to as the “Platform” or “Services”).

We understand the importance of your data and are committed to protecting your privacy. Please read the following carefully to understand how we handle your data. By using our Services, you agree to the practices described in this policy.

References to "we," "us," or "our" refer to the Limbic store, while "you" or "user" refers to you as an individual or legal entity, as applicable.

What Data May We Collect?

We may collect and process the following data:

• Information you provide by filling out forms on the website (e.g., during account registration).
• Location and device data when you use our mobile app, including your device’s unique ID.
• Transaction details for purchases made through our platform.
• Technical data about your computer or mobile device.
• Your email address if provided to us by a third party with your consent.
• Photos of products you ordered before or after delivery, which we may use for marketing or social media.
• Any other information deemed necessary to enhance your user experience.

How Do We Use Your Data?

We may use your data to:

• Provide you with promotional offers, products, or services based on your preferences.
• Fulfill and manage orders and services you requested.
• Improve and personalize our services.
• Optimize the display of content based on your device.
• Notify you of changes to our services.
• Any other reason aimed at enhancing your user experience.

To Whom May We Disclose Your Data?

We value your privacy. We only share data under limited and secure conditions, such as:

• Third Parties: Including affiliates and service providers (e.g., delivery companies) for order fulfillment and customer service.
• Legal Compliance: To comply with applicable laws, legal investigations, protect our users, or prevent fraud.
• Linked Sites: Our platform may contain links to other websites, each with its own privacy policy. We are not responsible for those policies.

Where Do We Store Your Data?

The data we collect may be transferred to and stored on servers inside or outside Saudi Arabia. It may also be processed by staff working on our behalf or for one of our providers. These staff may assist in order fulfillment, payment processing, or customer support.

We will retain your data only as long as necessary to fulfill our privacy policy or comply with legal obligations.

How Do We Protect Your Data?

We implement technical, administrative, and physical safeguards to protect your data. Only authorized employees, agents, or service providers have access to personal data, and only for legitimate business purposes.

While we strive to protect your data, transmission over the internet is not completely secure. You are responsible for keeping your account credentials secure. We are not liable for any data sent at your own risk.

Accessing and Updating Your Data

You can access and update your account information and settings directly from your profile. This includes:

• Recent order history
• Personal details (name, email, password, preferences)
• Payment settings
• Email notification preferences

We may retain prior versions of your data for legal compliance and record-keeping purposes.

Changes to This Policy

We encourage you to review our privacy policy regularly. Your continued use of the platform after any updates will be considered as acceptance of the revised terms.

Acknowledgment

By using the site or providing data to us or our agents, you agree to our collection, use, and sharing of this data (including email, phone number, delivery address, etc.) in accordance with this policy.